Privacy Policy - HVAC Services in Saudi Arabia

Arabian Freeze (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, arabianfreeze.com, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Name, email address, phone number, and company details
Any information you provide through contact forms, inquiries, or service requests

b. Technical Data

IP address, browser type, operating system
Pages visited, time spent on the website, and referring URLs

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze traffic, and improve our website.

2. How We Use Your Information

We use the collected information to:

Respond to inquiries and provide requested services
Improve our website, products, and services
Communicate updates, offers, or relevant information
Ensure website security and prevent fraudulent activity
Comply with legal and regulatory obligations

3. Legal Basis for Processing

Where applicable, we process your personal data based on:

Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests

4. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information with:

Trusted service providers and partners who assist in operating our website and services
Legal or regulatory authorities when required by law
Third parties in connection with business transfers, mergers, or acquisitions

All third parties are required to maintain the confidentiality and security of your information.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

Access, correct, or update your personal data
Request deletion of your data
Object to or restrict certain processing activities
Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

8. International Data Transfers

If your information is transferred outside Saudi Arabia, we will take appropriate measures to ensure it is protected in accordance with applicable data protection laws.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@arabianfreeze.com
Phone: 00966 50443 6610